Privacy Policy

Northglenn Snow Removal Elite

Effective Date: October 21, 2026

Introduction

Northglenn Snow Removal Elite respects the privacy of customers and visitors who use our website. This Privacy Policy describes the personal information we may collect, how we use it, when information may be shared with others, and the choices available to individuals regarding their data.

Our website, http://snowremovalnorthglenn.com/, provides information about residential snow removal, commercial snow plowing, driveway clearing, parking lot maintenance, ice management, and related winter property services in Northglenn, Colorado, and nearby communities.

This policy applies to information collected through our website, contact forms, telephone inquiries, emails, and related customer communications.

1. Personal Information We Collect

We collect information that visitors voluntarily provide when requesting an estimate, asking about services, or contacting our business.

Depending on the nature of the inquiry, this information may include:

• Full name

• Telephone number

• Email address

• Residential or commercial property address

• Requested snow removal or ice management services

• Property details and accessibility information

• Preferred service dates or scheduling details

• Messages submitted through our contact forms

Our website may also collect technical information automatically through hosting services, cookies, and analytics technologies where enabled.

Such information may include IP addresses, browser types, device details, referring pages, pages visited, and general website interaction data.

2. How We Use Collected Information

We use information provided by visitors to respond to requests, facilitate service-related communications, and operate our website.

Specific purposes may include:

• Responding to snow removal inquiries

• Providing information about residential and commercial winter services

• Processing requests for estimates

• Coordinating service-related communications

• Referring customers to local contractors when applicable

• Answering questions about service coverage and availability

• Maintaining relevant inquiry and communication records

• Improving website content and functionality

• Monitoring website performance and security

• Preventing spam, fraud, and unauthorized activity

• Meeting applicable legal obligations

We seek to use personal information only for disclosed and appropriate business purposes.

3. Sharing Information With Service Providers

Northglenn Snow Removal Elite may share relevant customer information with third parties when necessary to respond to inquiries, support website operations, or help arrange requested services.

Third parties may include:

• Independent snow removal contractors

• Local winter maintenance service providers

• Website hosting companies

• Customer relationship management platforms

• Email and telephone communication providers

• Scheduling and administrative support services

• Website analytics providers

When a customer inquiry is forwarded to an independent contractor, we may share contact information, the service address, and relevant property details.

Some contractor referral arrangements may involve compensation. Depending on the circumstances and applicable law, transferring customer information in these arrangements may qualify as a sale of personal data.

Where legally required, we will provide applicable notices and privacy choices regarding such disclosures.

We may also disclose information to comply with legal obligations, respond to lawful requests, or protect the rights and safety of customers and our business.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, evaluate visitor activity, and improve the browsing experience.

If analytics or advertising tools are enabled, they may collect certain device identifiers and information about interactions with our website.

You may restrict some cookies through your browser settings.

When applicable law requires additional choices relating to targeted advertising, personal data sales, or nonessential tracking, appropriate controls must be made available.

5. Customer Communications

When you contact Northglenn Snow Removal Elite, we may respond by telephone, email, or text message regarding your request.

These communications may concern estimates, scheduling, service availability, or other matters directly connected to your inquiry.

Submitting a contact form does not automatically enroll you in unrelated promotional text messages or automated marketing calls.

Where legally required, separate consent will be obtained for marketing communications.

Recipients of promotional text messages may reply STOP to unsubscribe. Marketing emails will include an appropriate unsubscribe method.

Standard carrier messaging and data rates may apply.

6. Data Protection and Security

We take reasonable administrative, technical, and organizational measures intended to safeguard personal information from unauthorized access, accidental disclosure, alteration, or misuse.

Access to customer information should be limited to parties with a legitimate business need.

However, no internet transmission or electronic storage system is completely secure, and absolute security cannot be guaranteed.

7. How Long We Retain Information

We retain personal information for periods reasonably necessary to respond to inquiries, support customer communications, maintain business records, address disputes, and comply with applicable legal requirements.

Retention periods may vary depending on the information involved and its intended purpose.

When information is no longer needed, reasonable measures will be taken to delete, anonymize, or securely dispose of it.

8. Privacy Rights and Choices

Depending on applicable law, individuals may have rights concerning their personal information.

For residents covered by the Colorado Privacy Act, these rights may include:

• Accessing personal data held about them

• Correcting inaccurate information

• Requesting deletion of eligible personal information

• Obtaining a portable copy of certain personal data

• Opting out of qualifying personal data sales

• Opting out of targeted advertising and certain profiling activities

• Appealing certain decisions regarding privacy requests

These rights apply where the relevant privacy law covers our business and the information involved.

Where required by the Colorado Privacy Act, qualifying universal opt-out signals, including Global Privacy Control, must be recognized for applicable sales and targeted advertising.

To submit a privacy request or request to opt out of qualifying information sharing, contact us at:

Email: wernerco2.0@gmail.com

Phone: (720) 809-8795

For an appeal of a privacy request decision, email us with the subject line "Privacy Request Appeal."

We may request reasonable information to verify your identity before responding to eligible requests.

Additional request and opt-out methods will be provided where required by applicable law.

9. Information From Third-Party Websites

Our website may include links to websites or services operated by independent businesses.

We do not control their information collection practices, privacy policies, or security measures.

We encourage visitors to review the privacy notices of third-party websites before providing personal information.

10. Children's Privacy

Our website is intended for adults and businesses seeking snow removal and winter property maintenance assistance.

We do not knowingly collect personal information from children under 13 years of age.

If we discover that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Policy

Northglenn Snow Removal Elite may revise this Privacy Policy as our website, business practices, or applicable legal requirements change.

Updated policies will be posted on this page with a revised effective date.

Additional notice of material changes will be provided when required by law.

12. Contact Information

Questions concerning this Privacy Policy or requests involving personal information can be directed to:

Northglenn Snow Removal Elite

Business Address: 10621 Irma Dr Unit B, Northglenn, CO 80233

Phone: (720) 809-8795

Email: wernerco2.0@gmail.com

Website: http://snowremovalnorthglenn.com/

For additional information concerning use of our website, please review our Terms of Service.

We appreciate your interest in Northglenn Snow Removal Elite and recognize the importance of responsible information handling.